Maintenance and support.

Who looks after your software once it's live?

Software needs looking after once it is live. Dependencies go out of date, security issues are found and small fixes pile up. We take on websites and applications whoever built them: we review the code, fix urgent risks first, then keep everything updated on a regular schedule.

• The original developer has moved on and the code is undocumented.
• Dependencies are years out of date and carry known vulnerabilities.
• Small fixes take weeks because there's no one responsible for them.

1. 01

   Review

   Audit the code, hosting and dependencies, and report the risks in plain language.

2. 02

   Stabilise

   Fix urgent security and reliability issues first.

3. 03

   Maintain

   Apply updates on a regular schedule and keep a written change log.

4. 04

   Improve

   Plan small improvements alongside routine maintenance.

• Will you support software you didn't build?

  Yes. We start with a review of the code, hosting and dependencies, and report the risks in plain language before taking it on.

• What does maintenance include?

  Scheduled updates, security patches, automated backups, uptime monitoring and an agreed process for reporting issues. Every change is recorded in a written change log.

• What if the code isn't documented?

  That is common. We document what we find during the review, so the knowledge no longer depends on one person.

• Can we ask for small improvements?

  Yes. We plan small improvements alongside routine maintenance, so the software gets better as well as staying safe.

Tell us about the project. We'll reply with clear next steps.